Privacy Policy
Kelley Ridge ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit kelleyridgefs.com or apply to live at our community, how we use it, and the choices you have.
Information we collect
We collect information you give us directly, including:
- Contact information (name, email, phone) submitted through forms
- Application data (date of birth, address history, employment, income, government ID type, pets, vehicles)
- Tour and contact requests
- Communications you send us by email or phone
We also automatically collect basic technical information such as your IP address, browser type, device type, pages visited, and approximate location. We do not use advertising trackers or sell your data.
How we use your information
- To process rental applications and conduct credit and background checks
- To respond to tour, leasing, and general inquiries
- To send transactional and service-related communications
- To improve our website and customer experience
- To comply with legal obligations
How we share information
We share information only with service providers who help us operate the business — for example, our background-check vendor, leasing software, insurance providers, and FormSubmit (which delivers form submissions to our email). We do not sell or rent your personal information.
We may disclose information when required by law, in response to a subpoena, or to protect the rights, property, or safety of Kelley Ridge or others.
Your choices
- Access & correction: Email infokelleyridge@gmail.com to request a copy of your data or corrections.
- Deletion: You may request deletion of your application data once a leasing decision has been made and any required retention period has passed.
- Marketing emails: If we ever send marketing emails, every message will include an unsubscribe link.
- Cookies: Our site uses only essential cookies (e.g., to remember your selected language). You can disable cookies in your browser, though some features may not work.
Data security
We use industry-standard safeguards (HTTPS, access controls, vetted third-party processors). No system is perfectly secure, however, and we cannot guarantee absolute security of information transmitted over the internet.
Children
Our website and services are intended for adults age 18 and older. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. We'll post the updated version here and revise the “last updated” date above.
Contact us
Questions about this policy or your data? Reach us at:
- Email: infokelleyridge@gmail.com
- Phone: (479) 650-5991
- Mail: Kelley Ridge, Fort Smith, AR 72903